Terms and Conditions

1. Introduction
"Dhathuru" is a seat booking and travel management service for Speed Boats, Ferries and other sea transport service providers in the Maldives. Using Dhathuru you can search schedules, reserve seats, purchase tickets, manage your travel and organize your transfer between Male, the Airport and other local islands.

2. Vessels Listed on Dhathuru
All vessels listed on Dhathuru are:

3. Booking Seats
When you book a seat for a vessel listed on Dhathuru, the status of the booking is set as "Reserved". Only paid bookings are considered as "Confirmed". Vessel operators reserve the right to cancel unpaid or unconfirmed bookings at any time without prior notice.

4. Ticket Prices
All ticket prices and fares are set by the Vessel operator. "Tourists" and "Work Permit Holders" may be required to show your "Passport" or "Work Permit Card" to ensure the correct fare is collected. Some vessels may offer lower prices and fares for children, or may offer discounts on return bookings or for large groups.

5. Making Payments
We offer multiple payment options for you including, Cash, Credit/Debit Card, Mobile Pay or other services provided by third parties in Maldives. We DO NOT record any Credit/Debit Card related information whatsoever. The process in its entirety is handled by your selected choice of third party payment processor or bank.

6. Cancelling Bookings
You may cancel your bookings at any time before to the scheduled departure date/time regardless of payment status. Vessel operators however, reserve the right to cancel unpaid or unconfirmed bookings at any time without prior notice.

7. Refunds
Refunds for any "Paid" bookings will be made subject to the Terms and Conditions agreed upon at the time of booking. Generally payments can be:

  • Fully Refundend
  • Partially Refunded
  • No Refundable

The specific Refunds Policy is made available to you before you make the booking. Passengers who are a "No Show" or cancellations after the scheduled departure date/time WILL NOT receive any refunds. The Refunds Policy and Terms shall be displayed on your "Booking Voucher" and may differ by Vessel or Schedule as they are set by the Vessel operator.

8. Children Age and Seating Policy
Childrens Age, Ticket Prices and Seating Policies are set by the Vessel operator and may vary amongst vessels. The details will be presented to you at the time of booking.

9. Accuracy of Information
Information about "Schedules", "Ticket Prices", "Routes" and "Seat Availability" are maintained by the vessel operator and they are solely their responsible for its accuracy. All other information is maintained by us and we make every effort possible to keep the information contemporary.

10. Use of Website and Mobile App
By accessing the website you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

11. Limtations and Liability
In no event shall we be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use this service, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

12. Modifications and Governing Law
We may revise these terms of service at any time without notice. By using this service you are agreeing to be bound by the then current version of these terms of service. These terms and conditions are governed by and construed in accordance with the laws of Maldives and you irrevocably submit to the exclusive jurisdiction of the courts in Maldives.

Last updated on: 25 March 2019


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